Sales Terms
At İMEKS Makina, we are committed to providing our customers with high-quality and reliable hydraulic breakers, attachments, and other construction equipment solutions. The following sales terms govern the sale and delivery of our products. By visiting our website, you agree to these terms.
1. Product Order and Pricing
All our products can be ordered through our website. Prices are set by İMEKS Makina, and the prices listed on the site are the current prices. However, changes in pricing may occur at the order confirmation stage, and these changes will be communicated to the customer. All prices exclude taxes and shipping fees.
2. Payment Methods
Payments for products can be made through various methods, including credit card, bank transfer, and other online payment options. The available payment methods and conditions are detailed on the payment page. İMEKS Makina reserves the right to cancel any transaction if an error or issue occurs during the payment process.
3. Delivery Terms
Product deliveries will be made after payment confirmation. Delivery times may vary depending on product stock availability. İMEKS Makina will deliver the products within a certain period, but delivery times may be extended due to external factors beyond our control (e.g., natural disasters, logistical issues). Delivery costs may vary depending on the order amount and delivery address.
4. Warranty and Return Policy
İMEKS Makina offers a warranty on all sold products. The warranty period and scope vary depending on the technical specifications of each product. Warranty details will be provided with the product. In the event of any malfunction, you can contact us to receive support under the warranty. Return requests for products are accepted only if the products are unused and in their original packaging. The return terms and process will be in accordance with the policies set by İMEKS Makina. Returns can be processed within 14 business days after the product is received.
5. Liability and Responsibilities
İMEKS Makina guarantees that the sold products comply with quality standards. However, users must ensure they use the products correctly and follow maintenance and usage instructions. Misuse of the products or operating them in ways that violate the instructions may void the warranty.
6. Right to Change
İMEKS Makina reserves the right to modify the sales terms at any time. Any changes made will be effective immediately upon publication on our website.
7. Contact
If you have any questions or need support regarding the sales terms, please feel free to contact us. İMEKS Makina is committed to providing prompt responses to all inquiries and prioritizing customer satisfaction.